Everyone wants a vendor that provides great initial and on-going training, easy-to-use software, and technology that functions exactly how you expect.
PMD CHARGE CAPTURE SOFTWARE
Any technology or software is only as good as the support that stands behind it. Will this software support itself, or will we have to support the software?Īnother topic that physicians and staff are constantly referencing is customer support.
PMD CHARGE CAPTURE HOW TO
Nobody likes a backseat driver telling you how to do your job.Ģ. When evaluating charge capture or any other software, it’s important to find a solution that is flexible enough to adapt to your specific workflow rather than forcing you to conform to a standard way of utilizing technology. Practices are like snowflakes – they may seem similar, but no two are identical. Smart practices and hospitals want to learn from the experience of others' success, but they also recognize that the “one size fits all” approach does not work with medical technology and software. One theme that these organizations are keenly aware of is leveraging technology to work for them – not the other way around. Will this software work for us, or will we have to work for the software? They seem to focus on just two simple questions when evaluating a new software system:ġ. These well-run organizations and practices all share similar evaluation tactics when researching new technology. I have worked with hundreds of practices over the years that I know are operating at a very high level of patient care while also thriving financially. This medical organization was trying to figure out where to start with their evaluation of mobile charge capture.
Recently, I received a questionnaire asking about our services as a mobile charge capture software company and how we could help practices meet the new compliance standards while increasing the financial health of practices and hospitals.
Practices and healthcare organizations are hyper focused on looking for areas of opportunity that will help provide a return on investment to combat the challenges to their revenue cycle while also improving patient care. Many of the government regulations have put more demands on the practices and hospitals with less reimbursement to show for it. Times have changed for physician practices over the last decade.
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